Privacy Policy
Last updated: January 2026
JiBiFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platforms and services.
Data We Collect
Personal Information
- Name and contact information (email, phone number)
- Business information (business name, location, services)
- Account credentials
- Payment information (processed securely via Paystack)
Usage Data
- Booking and transaction history
- Platform usage patterns
- Device and browser information
- IP address and location data
How We Use Your Data
- To provide and maintain our services
- To process bookings and payments
- To send notifications and confirmations
- To improve our platforms and user experience
- To provide customer support
- To generate anonymized analytics and insights
- To comply with legal obligations
Data Protection
🛡️
Ghana Data Protection Act Compliance
JiBiFlow is fully compliant with the Ghana Data Protection Act, 2012 (Act 843). We implement appropriate technical and organizational measures to protect your personal data.
Security Measures
- Encryption of data in transit and at rest
- Secure payment processing via Paystack
- Regular security audits
- Access controls and authentication
- Secure cloud infrastructure
Your Rights
Under the Ghana Data Protection Act, you have the right to:
- Access — Request a copy of your personal data
- Rectification — Request correction of inaccurate data
- Erasure — Request deletion of your data (where applicable)
- Restriction — Request limitation of data processing
- Portability — Request transfer of your data
- Objection — Object to certain types of processing
Data Sharing
We may share your data with:
- Platform Partners — Business owners who operate marketplaces on our technology
- Service Providers — Payment processors (Paystack), cloud hosting (Hetzner)
- Legal Authorities — When required by law or legal process
We do not sell your personal data to third parties.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: